A Study on the Impact of Job Satisfaction on Employee Withdrawal Behaviours in Information Technology Industry

Abstract

Job Satisfaction, the most extensively researched job attitude, may be the most widely investigated topic in the history of industrial psychology and represents one of the most intricate areas facing today's managers when it comes to managing their employees. In the organizational sciences, job satisfaction occupies a pivotal role in many theories and models of individual attitudes and behaviors. Job satisfaction investigation has practical implications for the improvement of individual productivity as well as organizational efficiency. Employees lacking loyalty to their organizations engage in withdrawal behavior which he defined as a set of actions that employees do to avoid the work situation. Many traditional foundational theories such as the equity theory, the inducements – contributions theory and the social exchange theory support the role of withdrawal Behaviours as a means by which employees hold back inputs from an organization. This study investigated the impact of Job Satisfaction on Employee Withdrawal Behaviours in IT firms. A sample of 312 employees was selected for three large IT firms and responses were WARP PLS software to analyze the collected data. It was found that Job Satisfaction has a negative impact on Employee Withdrawal Behaviours of employees working in IT industry.