Quality of Work Life: A Critical Literature Review and Research Agenda

Abstract

The main motto of this article is to analyse the literature on Quality of Work Life (QWL) and tried to find out the areas for further researches. The improvement of Quality of work life (QWL) has captured the imagination of managers and researchers alike. To achieve the quality of work Life, regular efforts required by the organizations which generally offers the employees more opportunities for their effective performance and satisfaction in life. To understand the literature of QWL a systematic process was followed to collect information through articles published in different Management Journals. To place the information collected for reference these articles were segregated in different sections like type and Period of Publication; Application area; Journals from National/International; Data collection methods; Statistical method used; Sampling technique and the factors of QWL. At the end of the research we will be in a position to analyze the required areas for research, implications and the limitations. To come to a conclusion, the research gaps were identified and acknowledged for further researches. Finally, in this paper, an attempt is made to review the literature on QWL to identify the concept and measurement variable/factors to evaluate impact of QWL on Employees performance.