Effect of Job Stress on Employee Performance in First Bank PLC, Enugu State, Nigeria

Abstract

The study focuses on effect of job stress on employee performance in first bank plc Enugu state. The specific objectives were to assess the effect of role ambiguity on employee productivity, ascertain the nature of the relationship between job stress and employee performance and determine how to reduce job stress on the employees. Findings indicates that Role ambiguity has negative effect on employee productivity (r = 0. 927; F= 1290.828; t = 35.928; p < 0.05). There is a negative relationship between role conflict and job satisfaction (r =.784, P < .05). Job stress can be reduced by training and development of employees (X²_c = 34.321, p < .05). The study concluded that Job stress is a growing problem that results in substantial costs to individual employees and work organizations around the globe. The study recommended that organizations should make the roles carried out by their employees to be clear and simple, which will assist employees to increase organizational productivity