Organizational Citizenship Behavior, Happiness and Work Motivation as Correlates of Organizational Commitment of Managers of Public And Private Banks

Abstract

The purpose of the present study was to find out the difference between the managers of private and public banks on organizational commitment, organizational citizenship behavior, happiness and work motivation. Also study attempts to investigate the contribution of organizational citizenship behavior, happiness and work motivation in organizational commitment of managers of private and public banks. For this purpose a sample of 100 bank managers was taken from Delhi and NCR region. Among them 50 managers were taken from private banks and 50 were taken from public banks. Organizational Commitment Scale developed by Hyde and Roy, Organizational Citizenship Scale developed by Podsakoff, MacKenze, Mooreman and Fetter, Revised Oxford Happiness Scale developed by Argyle and Hills and Work Motivation Questionnaire developed by Agarwal were used. In order to find out the difference between means managers of private and public banks on all the variables, t-test was applied. Regression analysis was used to find out the contribution of percentage of variance of organizational citizenship behavior, happiness and work motivation in organizational commitment. On all the variables, managers of private sector banks excelled their counterparts of public sector banks. It was found that total 10% of variance was counted by three variables together in commitment of managers as a whole. However, only OCB individually contributed 34% variance to the organizational commitment of managers of private banks. However, three variables emerge as non-significant individual contributors of organizational commitment in public banks.