The Application of Soft System Methodology (SSM) in Extraction of Knowledge in the Field of Research [Case Study: Faculty of Information Communication and Technologies (ICT) in Institute of Business University Dili Timor Leste]

Abstract

The provision of higher education should participate in the development of science and technology directed to strengthen national research centers on their core competencies each of the partnership of national research institutions will get new findings of a characteristic in academic excellent, economy impact even social benefit. In the process of its application, the researchers found some difficulties in doing the extraction of knowledge in the field of research. The differences in the level of knowledge, understanding, character and environment that affect each individual student and lecturer in order to the researchers cause potential problems in applying research knowledge. The method known as Soft System Methodology (SSM) is applied in this study to help solve problems and as a reference to knowledge extraction modeling. The result of the application of this method is that problems in organizing knowledge of knowledge extraction in the field of research have been identified. The next step of this research will be explained in the Rich-Picture supported by CATWOE analysis which will be compared with real-world conditions to model the knowledge extraction model. The extraction of knowledge for this institute is in applying knowledge extraction in the field of research has been successfully modeled using the Soft System methodology.