Six Sigma Implementation in Small and Medium Scale Electronic Industries: A Case Study

Abstract

Six Sigma (6s) is a methodology to propose the most appropriate solution based on problem understanding and problem causes. Six Sigma is very effective tool to enhance quality performance of any process. It is a powerful business strategy which is aimed at increasing customer satisfaction and profitability by improving the quality of products and services. Many organizations have implemented Six Sigma and achieved significant levels of success. Successful implementation of Six Sigma leads to outcomes that would be welcome in the Electronics industry, given its reputation of suboptimal performance. The Electronics industry relies heavily on small and medium enterprises (SMEs). Any improvement in SMEs would lead to improvements in the Electronic industry as a whole.