Training Programmes’ Efficacy on Managers' Behaviour at Leadway Assurance: Kirkpatrick Model-Based Analysis

Abstract

The study examined the Training programme's efficacy on managers' behaviour at Leadway Assurance: a Kirkpatrick model-based analysis. 200 managers from four regions in Nigeria participated in the study, with a sample size of 169 managers selected using census sampling techniques. An ex-post-facto research design was employed, and the study formulated two research questions and one hypothesis, which were addressed by utilizing mean, standard deviation, and percentage. The hypothesis was tested using ANOVA. The instrument for the analysis, titled "Training Programmes Efficacy on Managers Behaviour at Leadway Assurance: a Kirkpatrick model-based Analysis," was self-developed. This instrument consisted of two sections: Part A focuses on socio-demographic factors such as gender, age, years of experience, and location, while Part B comprises two sections. Section A contained 12 items related to employees' behaviour and job performance, whereas Section B included 10 items on attrition rate measured using a Four Likert scale. The reliability of the instrument was assessed using the Cronbach alpha method, resulting in a score of .869 for behaviour on job performance and .836 for attrition rate. The study revealed a significant impact on employees' behaviour and job performance due to the training programmes. Although the influence on attrition rate was noted to be present, it was not statistically significant concerning age. It is recommended that training programs be utilized to enhance employees' professional development and yield long-term organizational advantages. Moreover, implementing such programmes can decrease the rate at which employees leave their current positions, leading to the retention of more experienced managers at Leadway Assurance Company.