SINGH, V.; GROVER, S. Pareto Analysis To Identify The Factors For Assessing Of Service Quality – A Case Of Institute Library. The International Journal of Business & Management, [S. l.], v. 1, n. 10, 2013. Disponível em: https://internationaljournalcorner.com/index.php/theijbm/article/view/127770. Acesso em: 23 jul. 2024.