KALAISELVI, M. An Empricial Study on Customer Perception towards Service Quality in Organized Retail Outlets. The International Journal of Business & Management, [S. l.], v. 3, n. 1, 2015. Disponível em: https://internationaljournalcorner.com/index.php/theijbm/article/view/128263. Acesso em: 5 nov. 2024.