TEE, D. K.; TEE, E. Comparing the Degree of Service Quality, Customer Satisfaction and Loyalty between Big and Small Banks in Ghana. The International Journal of Business & Management, [S. l.], v. 6, n. 4, 2018. Disponível em: https://internationaljournalcorner.com/index.php/theijbm/article/view/129664. Acesso em: 5 nov. 2024.