ULLE, R. S.; KUMAR, A. N. S. Key Performance Indicators of TQM-An Analysis by Using Analytical Hierarchy Process. The International Journal of Business & Management, [S. l.], v. 3, n. 8, 2015. Disponível em: https://internationaljournalcorner.com/index.php/theijbm/article/view/137832. Acesso em: 23 jul. 2024.