Cruz, M. E. L. T. and Eduria, O. W. (2014) “Information Technology (IT) and its Role in Establishing Total Quality Management (TQM) in Higher Education Institutions in the Sultanate of Oman”, The International Journal of Business & Management, 2(12). Available at: https://internationaljournalcorner.com/index.php/theijbm/article/view/127754 (Accessed: 3 July 2024).