Gwakwa, M. (2017) “It Is More Than Eating Spiced and Fried Chicken Pieces! Service Quality Institutionalisation in the Fast-Food Industry: A Case of Chicken Inn-in Masvingo-Zimbabwe”, The International Journal of Business & Management, 5(5). Available at: https://internationaljournalcorner.com/index.php/theijbm/article/view/124209 (Accessed: 3 July 2024).