Mahyoub, Maged Mustafa, Mazen Mohammed Farea, and Barjoyai Bardai. “The Impact of Human Resource Management Practices on Service Recovery Performance Among Telecommunication Companies in Yemen”. The International Journal of Business & Management 5, no. 1 (January 31, 2017). Accessed July 23, 2024. https://internationaljournalcorner.com/index.php/theijbm/article/view/123369.