The Implementation of Alternative Management Policies of the Public Service in the Company Taps Majalengka Indonesia

Abstract

The aim of this research is to identify and analyze the implementation of policies alternative management of public service in PDAM Majalengka issued by KEMENDAGRI (No 118/96/PUM) about zoning alternative management pilot program receiving public services and determination letter from the secretary of the province of West Java area (No.061/2332/org) which explains where Majalengka is one of the pilot areas for the program beneficiaries directly implemented and supervised by the ministry of home affairs. Chosen as the theme of water services in this study, because the researcher realized how important the role of water for life. This study uses qualitative methods, using primary data and secondary data. Primary data obtained throught in-depth interviews about perceptions about the policy. Secondary data collected in the form of the chronology of policy, legislation and news about research themes. Results of this study showed that the policies implementation of alternative management of public services through standards and aspects of the policy objectives, the source - the source policies, effective organizational communication funding, characteristics of the implementing agency, the attitude of implementers, economic environment, social and politics. Basically public service alternative management policies in terms of water services in PDAM Majalengka has gone well, but the results are not optimal.