An Assessment of Malpractices by Bank Customers in the Banking Industry in Nigeria

Abstract

The banking industry constitutes one of the pillars on which the economy of any nation can be erected. Over the years, the banking industry has grown tremendously in terms of the network of branches and the number of staff. Coupled with these is the sophistication in the banking operations, which has helped to fast-track the services rendered by banks to customers. Regrettably, however, there has been an upsurge in the level of malpractices committed in the banking industry. These malpractices sometimes lead to the collapse or distress in the industry, being perpetrated by the bank as a corporate entity, the bank staff and the bank customers. In this paper, attempt shall be made to examine the malpractices committed by the bank customers in the banking industry and suggest measures to tackle them.