Enhancing Employee Engagement and Retention through AI-Powered Human Resource Software Solutions

Abstract

This paper examines how employee engagement and retention can be enhanced through AI-powered human resource software solutions. The objectives of the study are:

• To determine the possible impact of Artificial Intelligence on Employee engagement and retention,


• To assess the extent to which AI brings sustainability to human resource functions within the organization and


• To assess the current trends of Artificial Intelligence in human resource management.

The study adopts a descriptive research design approach with a cross-sectional methodology; this approach helps the collection of data from a large population at a particular time, enabling a complete assessment of the subject matter. The study's population comprises human resource professionals employed across different sectors, including manufacturing, information technology, and services, within the city of New York, USA. A total of four hundred (400) questionnaires were distributed using Google Forms, and after careful examination, 285 questionnaires met the requirement for analysis, which resulted in a response rate of 70%. The collected data went through primary statistical analysis using the Statistical Package for Social Sciences (SPSS), and the recommended model was later examined using Analysis of Moment Structures (AMOS). The measurement scales utilized in this study were exposed to comprehensive assessments of both validity and reliability, which yielded favorable results that validated the continuation of the exploration. The analysis shown in this research offers intense insights into the complex relationships between various aspects of human resource management and the impact of artificial intelligence software solutions on human resources. The findings show that AI plays a crucial role in revolutionizing human resource practices and fostering employee engagement and retention.