Job Satisfaction in the Multinational Organization: A Case Study of Japanese Company in Pathumthani Province in Thailand

Abstract

This study aims to investigate job satisfaction among the employees in the multinational organization of Japanese company in Pathumthani province in Thailand based on Herzberg's two factor theory. This investigation is determined the quantitative and qualitative approaches to analyze and describe the job satisfaction among the employee. The respondents included 50 employees, five Japanese general manager, and five Thai managers. The result found that the maintenance factor still had higher impact than motivation factor or majority of employees are considered the extrinsic factor than intrinsic factor. Status, working conditions, and salary should be considered to decrease the dissatisfaction of the job.