The Legal Imperatives of the Management of the Telecommunications Sector and Consumer Protection in Nigeria

Abstract

The prime objective of any technological revolution, is to improve the quality of human life. This can be achieved by successfully assimilating these technological innovations into human society. Technological development in the information and communication technology has found its way into modern human societies for good. However, in order to take the full advantage and benefits of this system, there is the need to put in place a comprehensive legal and regulatory framework to engender the growth and development of the industry. Equally, there is the need for consumer protection in the competitive business environment where many stakeholders pursue variety of interests. This paper shall examine the Legal Imperatives of the Management of the Telecommunications Sector and Consumer Protection in Nigeria. It shall scrutinize the provisions of the law establishing the National regulator, vis-a-vis the service providers and the consumers of these telecommunication services. Such laws as the companies And Allied Matters Act, Nigeria communication Act, Criminal law, law of tort, Physical planning Laws, Land Use Act, Lottery Act and other regulations working in tandem with the provisions of telecommunication services in the country. In examining these laws, the paper shall identify the lacuna, drawbacks and limitations existing in these regulations and proceed to advance reforms and recommendations towards the efficient administration and implementation of telecommunication laws in Nigeria for the overall benefits of all stakeholders including the consumers whose safeguards, the Consumer Protection Law seeks to achieve with particular interest in the telecommunications business in Nigeria.