Impact of Technological Transformation on Job Content, Job Related Stress & Job Satisfaction Level of Employees in Major Public Sector Banks in Nagpur City, Maharashtra, India

Abstract

Banking sector have also been impacted by the rapid changes in the technology in recent years. Due to technology transformation the employees in the banking sector are experiencing a high level of stress. The technological changes have always brought significant changes in the organization processes and the success of new technology is dependent on the extent to which the employee is willing to adapt it. The advent of technological changes, especially extensive use of computers in the sector has changed the job content (work patterns) of the bank employees and has made it expected to be job dissatisfaction. This study examines recent technological changes in banking sector & its impact on job content, job related stress & job satisfaction level of public sector bank employees.