Effect of Work – Related Stress on Job Effectiveness of Female Bank Workers

Abstract

This research examined the influence of marital status and work-related stress on job effectiveness of female bank workers. A sample 137 female bank workers were purposively and conveniently selected from all banks situated in the Cape Coast and Takoradi municipalities, Ghana. Data were collected by the use of questionnaire and were statistically analyzed by the use of regression analysis. A key finding is that, the two variables marital status and over all stress affects job effectiveness negatively. This brings to bare the sources of stress among female bank workers in the study, which is an illumination of what literature seems to suggest that female bankers who experience positive stress tend to be those who perform maximally on their job. It was recommended that the various banking institutions must provide some stress relieving packages for their employees to reduce stressful situations experience by their workers. It is recommended that all banks must get counsellor(s) so that they can run workshops on stress and stress management for bankers and most especially female bankers at their workplaces. It is hoped that when bankers are informed about stress and how to manage these stressors in their personal lives and at work, they would be able to cope with stress in a much better way. A further recommendation is made with regards to the various banking institutions should provide good catering services to their employees to ensure their employees eat a balanced diet and to save the employee time from going out of the banking halls in search for food.