Performance Assessment of Three Companies (Road Construction) using Business Excellence Models

Abstract

Private road construction Companies are active in the field of landscaping, pavement and asphalt. It is necessary to know Organizational Excellence (OE), because potentially leads to success of a business in the future. The required condition to promote and to achieve OE is to develop and implement a system of performance measurement criteria or factors. These factors points out beyond the presentation of financial views and include other success factors. The purpose of this paper was the performance assessment of three private Companies. In order to evaluate of performance, the professional experiences, problems and critical success factors of Companies were studied. In present study was used from check list to collect data in Companies workshops. Then, obtained results were surveyed with models such as European Federation for Quality Management (EFQM) and Kanji's Business Excellence Model (KBEM). Results of this analysis indicated that simultaneous implementation of these models and approaches could be helpful to study of sustainable development and strength and weakness areas in Companies. In current study the both factors of customer and community results were the strength points but the resources and partnership the weakness point. These weakness points needs to boost and improve.