A Study On Motivational Factor For Sustaining Quality Control Circles -An Empirical Study Conducted In Bangalore, India

Abstract

Continuous Improvement is the key strategy for Business Growth. Many Indian organizations are practicing the continuous improvement for the business sustenance and the sustenance of continuous improvement becomes a challenging job. The best way to integrate a business improvement strategy for sustaining continuous improvement is to involve every employee with shared accountability and responsibility to bring the ownership for the respective process. Organizations are actively trying to involve grass root employees in continuous improvement. To involve grass root employees in productivity and process efficiency improvement activities, a team-based environment must be developed in which they can participate actively in improving their process, product, or service performance. One such employee participation program is Quality Control Circles (QCCs). The study is to identify the gap and develop a strategic approach for sustaining continuous improvement for business growth.