Employee Engagement: An Empirical Analysis of Select IT Sector Companies

Abstract

In the conditions of economic volatility, employee engagement is extremely critical”arguably more so than in normal state of affairs. A one-size fits-all strategy for engagement will not work for MNCs operating across the globe. The industry or the region in which one operates may vary the employee engagement dynamics and outcomes. Regardless, one thing is certain” employees and their behavior are at the center of business success or failure. Engaged employees ensures the business results even in conditions of recession, stagnation, or rapid growth. The survey has been undertaken for Information technology Sector in India. A structured questionnaire was framed consisting of 38 statements classified under 6 variables (Leadership& Planning; Culture & Communication; Role in the organization; Relationship with the supervisor; Training & Development; and Compensation & Benefits) having an impact on employee engagement. 100 employees from IT sector responded to the questionnaire. The analysis reveals that none of the demographic variables studied impacts the level of any of the six variables and thus, the demographics does not play any role in the employee engagement levels.