Performance of E-Governance in the Rural Development – Case Study on Indian Economy
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Abstract
The dynamics of public administration in India have changed drastically with the introduction of e-governance as a guiding concept in the early 1990s.Citizens, the world over have been demanding smaller, effective and responsive governments, obviously inspired by the unprecedented and rapid success of the finance capital in the global market. Consequently, policy makers began the search for smaller and efficient governments. Reengineering of service systems, performance management, transparency in government operations, downsizing or right-sizing the government workforce, emphasis on delivery of reliable and quick public services and
citizen satisfaction came to be considered as benchmarks by most of the administrators. Quick decision-making, data-based planning and effective implementation have been the hallmarks of good governance. The potential and scope for application of information & communication technologies in governance are enormous. E-government has the ability to transform traditional administrative systems through effective utilization of ICTs.