An Empirical Study on Corporate Expectation from Technical Institutions in Madhya Pradesh

Abstract

The pace at which the Technical institutions are growing in the country is phenomenal. One may connect it to the economic development of the country, but it is seen that there is a hitch for the corporate when they recruit the technical students. They find a kind of disconnect between the students and themselves. This disconnect can be in terms of knowledge, skills, curriculum, mindset, attitude etc. The present paper focuses on the 3 main areas i.e. Knowledge, Attitude and Skills on which the institutions need to work so that the students become industry ready. A Questionnaire was prepared on SERQUAL, asking respondents to indicate on the likert scale of 1-5 about their Expectations and Perception, where 1 means "strongly disagree” and 5 means "strongly agree”. Data collection was done on the basis of Judgmental and Quota Sampling. Apart from using structured questionnaires, interviews were conducted to gain the insight of what they expected from the institutions imparting technical education. The interviews were semi-structured and addressed the key issues related to knowledge, skills and attitude. Descriptive statistical techniques which included mean and standard deviation were used. Of the three parameters Knowledge, Attitude and skills, the major gap between the expectation and perceived satisfaction was seen for skills (Mean score 1.82). The industry feels that there is a lot of scope for improvement in terms of improving the skills of the students.