Stock Market Investor Grievance Redressal System-An Empirical Study

Abstract

The Securities and Exchange Board of India (SEBI) laid down several regulatory measures to protect the investors of capital market. Effective investor protection is not simply a function of ‘law on the books', but it depends heavily on ‘law in action' which depends on issues like innovative supervisory strategies, product design initiatives, capital market research, investors redress and investors education. This study is considered to be interesting for two reasons, firstly, it covers the recent trends in grievance redressal rate and secondly, it examines the fluctuations in pending grievance redressal rate. The present research is based on purely secondary data available at SEBI web sites and used analytical tools like simple percentage analysis and hypothesis testing. The paper pleads for implementation of effective investor grievance redressal mechanism.