The Implementation of Balanced Scorecard Method in Performance Appraisal on Regional Government

Abstract

Performance appraisal is a process of work measurement to what extent its meet the goal and objective, including information about resources empowerment efficiency in product and service transformation, product and service quality, the comparison between output and input, and effectivity of action. Report on Accountability and Performance of Government Institutions (LAKIP) is an evaluation media of program that formed and acted by the local government. However, the LAKIP report, which is reflect of comprehensive performance and its measurements, is still undescribed and unsystematically. Therefore, it needs a comprehensive work measurement. The aim of this study is to investigate the application of balance scorecard method as a performance appraisal implementation on local government. We used qualitative descriptive method in order to obtain primary data.  The samples are taken from stakeholder of government institution, including supervisor, civil servant, and community member. The result shows that the application balance scorecard on performance measurement is positive in order to support vision and mission of the municipal government.