Job Satisfaction among Academic Faculty at Qatar University: Aquantitative, Correlational, Cross-Sectional Survey Study

Abstract

The purpose of this correlational, cross-sectional survey study was to demonstrate the relationship between intrinsic motivators and extrinsic hygienic factors and to quantitatively correlate those factors with job satisfaction. The results were quantified using Herzberg's two factor theory.  The study presented 248 full-time faculties at Qatar University (QU) with a 62-item questionnaire.  The questionnaire assessed whether intrinsic factors, extrinsic factors or both contributed to full-time faulty job satisfaction and/or job dissatisfaction.  After the data were collected they were analyzed utilizing multiple regression, ANOVA and descriptive statistics.  The analyzed data supported a dual-factor concept and exhibited that the primary factor which contributed to full-time faculty job satisfaction were hygienic factors and the factors that contributed to full-time faculty job dissatisfaction were split between both motivator and hygienic factors. The real-time statistical results that indicated that hygienic factors were primarily responsible for job satisfaction contradicted Herzberg's two-factor paradigm. Herzberg's two-factor paradigm categorized motivator factors as those attributed to job satisfaction, and lack of hygiene factors as the reason for job dissatisfaction. There have been many different reasons why this study contradicted Herzberg's two-factor paradigm, with the most commonly likely being the limited sample size and narrow cultural background.  While there are limitations to this study, it provides a baseline of the factors that have directly influenced job satisfaction and/or job dissatisfaction of the full-time faculty at Qatar University.