Business Process Reengineering: A Theoretical Analysis of Key Enablers and Implementation Strategies
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Abstract
As organizations continue to grow, while businesses transform and global market dynamics continue to rapidly change, there is a need for deliberate focus and attention to Business Process Reengineering. Business Process Reengineering augments process management and infrastructure to improve operational proficiency while reinforcing organizational systems and governance structures. This paper presents the key enablers of Business Process Reengineering and Fisher's four-step implementation strategy from a theoretical view. Based on extensive analysis of current literature, a conceptual outlook of a Reengineered Business Process is deliberated with respect to its influence and contribution to business performance and operational excellence in organizations. In addition, the study contributes to existing Business Process Reengineering literature and research and provides organizations with practical step by step processes to guide implementation of their BPR initiatives and projects.