Role of Knowledge Management in the Enhancement of Performance of Universities in Kenya: A Survey of Satellite Campuses in Western Kenya Region

Abstract

Kenya has witnessed a rapid expansion of university education denoted by proliferation of many satellite campuses. Dominating discussions concerning growth and expansion of university education has been an overriding concern for the establishment and sustenance of relevant quality university education. This necessitated the need for this study to find out the role Knowledge Management play to ensure performance is enhanced guided by the following objectives; to establish the role played by academic libraries in enhancing performance, to determine the role of in-service training on performance. role played by workshops, seminars and conferences on performance and finally to establish how research contributes to performance. Exploratory design, random and purposeful sampling techniques were used to select the respondents for the study. Questionnaires, interviews and observation were used to collect data and then was analyzed both quantitatively and qualitatively methods. The findings of the study indicated that knowledge management has a rich potential for enhancing performance The study recommends that the government should increase the subsidies given to satellite campuses to cater for the operational costs and the campus management to provide academic libraries in the campuses, embrace in service training, workshops, seminars and conferences more often. They should support research activities and ensure people are exposed to how best knowledge can be managed.