A Case Study Approach for Evaluation of Employee Training Effectiveness and Development Program

Abstract

Employee training and development creates positive impact on basic functions of an organisation to expand human capital and contend in a quickly changing business world. This study aims to evaluate the effectiveness of employee training program in the MNC. Utilizing the Kirkpatrick's four levels of evaluation model, this study particularly inspects the responses of the employees to the training programs, the level of employees learning, the employee's behaviour on the job effect of the training on the worker's state of mind that is attitude of the employees. The research was carried to evaluate the effectiveness of training program in quality department at multinational company. This case study approach explores the effectiveness of a training programme of an organisation by using Kirkpatrick model. The research methodology used in this study was survey data collection method. The Data survey questionnaire based on Kirkpatrick model. Present study includes all employees of Quality department as sample for this study.  Data analysis was carried out utilizing the SPSS 20 softwere and questionnaire reliability was tested using the (Cronbach's alpha) test and was found more than (Alpha=0.7). A paired sample T-test was directed and it has been found that the employees find the training program more effective. This study analyzed experimentally four stages of measuring training effectiveness with the help of questionnaire. The result of hypothesis determines four levels have significant impact on training program.