Supply Chain Management in Terms of Vendor Selection for New Technology Startup: A Case Study of Sini Company Mobile Apps Development

Abstract

SINI is one of the start-ups in the Internet of Things (IoT) industries in Indonesia. Until today, SINI still do not have all of the resources to develop a product with a technology only by this start-up. To develop a product, SINI need to outsource and being partnered with another party. SINI developing SINI Device Tracker and it consists of device tracker as hardware and mobile apps to control and support tracking function. SINI faced a problem in the android mobile apps development where the previous vendor cannot fulfil the requirement of mobile apps that they developed because there is still a bug that cannot be solved.

This research aims to find the alternatives solution that can be applied to solve SINI problem for mobile apps development, find the criteria that should be consider by SINI to choose a new vendor, and to study the strategy of vendor selection that fit with SINI company. To reach the aims of this study, sufficient literature studies are needed and validated with field research in the form of interview, consulting, and FGD with related parties such as IT consultant, programmer, SINI previous vendor, and the internal of SINI company. This study uses problem solving format by using quantitative and qualitative approaches, and also implements Multi-Criteria Decision Making (MCDM) by using Analytic Hierarchical Process (AHP) in the process of vendor selection for the development process of SINI mobile apps.