Transactional Psychological Contract and Organizational Citizenship Behavior of Commercial Banks in Bayelsa State, Nigeria

Abstract

The objective of this study was to examine the relationship between transactional psychological contract and the OCB dimensions of altruism, conscientiousness and sportsmanship. The study was conducted amongst employees of the (13) thirteen commercial banks listed on the Nigerian stock exchange with presence in Bayelsa state, Nigeria. It made use of the cross sectional survey design; data was collected from 338 respondents via questionnaire. These responses were analyzed via spearman rank order correlation, within the confines of SPSS. This study found out that transactional psychological contract was significantly related to these dimensions of organizational citizenship behavior under this study namely, altruism conscientiousness and sportsmanship. In conclusion, this study points that an effective implementation of the transactional contract between management and its work force enhances organizational citizenship outcomes such as altruism, conscientiousness and sportsmanship.