Influence of Organizational Human Resource Practices on Employee Retention in Ideal Security Services in Kenya

Abstract

In today's competitive business environment, attracting and retaining a dedicated workforce is paramount for organizational success. This study investigated the key strategies influencing employee retention within Ideal Security Services Limited, encompassing both the head office and its eight zonal offices. It was guided by the following objectives:

• To determine the influence of recruitment and selection on employee retention at Ideal Security Services,


• To assess the impact of training and development on employee retention at Ideal Security Services,


• To evaluate the influence of performance management on employee retention at Ideal Security Services,


• To analyze the impact of the reward system on staff retention at Ideal Security Services.

By identifying effective practices for staff retention, this research contributes to the company's competitive edge and operational excellence. Utilizing a descriptive research design, this study targeted a population of 341 employees across the organization. The head office accommodates 51 employees, while the remaining 290 are distributed among the zonal /sub-county offices, each with a designated supervisor. A sample size of 181 respondents was selected using stratified random sampling, with simple random sampling employed within each stratum. The researcher administered questionnaires, and collected data was subjected to descriptive statistical analysis, including percentages, means, and standard deviations. Additionally, a multivariate regression model was used to assess the relative significance of five variables—reward system, training and development, performance management, work environment, and recruitment—in relation to staff retention. The study's findings are presented through tables and charts, revealing the substantial relationships between staff retention and its determinants. Specifically, the research explored whether the absence of performance-linked rewards significantly impacts employee retention at Ideal Security Services. It also examines the positive influence of employee involvement in setting performance targets on retention rates. The study further sought to establish the impact of recruitment and selection practices on staff retention and emphasized the importance of effective recruitment processes in curbing high turnover rates. Furthermore, the study evaluates the role of training and development in preparing employees for greater responsibilities and enhancing communication among peers and superiors. The research aims to recommend improved training strategies that facilitate employee growth, positively affecting performance and ultimately increasing staff retention. Similarly, by investigating the implementation of robust reward systems to motivate employees, the study aims to provide insights that lead to improved performance and enhanced staff retention. This study is geared towards enhancing Ideal Security Services Limited's employee retention strategies. By comprehensively assessing the impact of various factors on staff retention, the research offers valuable recommendations for private organizations aiming to foster employee growth, motivation, and operational excellence.