A Study on Awarness and Usage of E-Tickets in Railways

Abstract

Transport service system has become an integral part of common man's life, people travel from one place to another place due to personal or official purpose through the mode which is convenient to them. Nowadays the cost of road transport is highly increased in Tamil Nadu, so people they preferred another option, for that they preferred rail transport. The internet is one of the more recent developments in communications and information transfer. In the present lifestyle educated, well - informed, and techno savvy consumers want to save time and adopt smarter ways to buy products or avail services. An electronic ticket is a contract, in digital format, between the user and the service provider, and reduces both economic costs and time in many services such as air travel industries or public transport. The Indian railway has modernized in terms of technology, ticketing, computerization and overall management. Indian railway has passed a few decisions that can reduce the environmental impact of the railway significantly. Reducing the consumption of paper will reduce the amount of deforestation done to produce paper. Indian railways are working out strategies to makeover its image as eco-friendly. An Indian railway has been implementing sustainable development measures to go eco-friendly and contribute towards environment protection.