Effect of Participatory Management Practices on Employee Performance in Public Hospitals in Kenya: A Case of Kisii Level 5 Hospital

Abstract

The purpose of this research was to examine how participatory management affects the performance of an organization. The objective was to find out the effects of participatory management on the performance of employees in Kisii level 5 hospital. The study sought to establish the effects of employee recognition, open communication, and decision-making on employees' performance in the Hospital. Due to this the researcher collected data to determine the relationship between participation of employees and their performance in the Hospital. The study design was a case study and the target population was 340 employees. The study was conducted by randomly selecting employees from different departments in Kisii level 5 Hospital. Questionnaires and structured interviews will be used as the tools for data collection. It was hypothesized that most managements don't use participative decision making, recognition of employees and open communication methods. This creates disparities in employee involvement thereby affecting service delivery to patients and other stakeholders. The data collected was analyzed by use of frequency tables, percentages, means, standard deviations and correlation coefficients. The analyzed data was presented in tables, charts and graphs. The findings were used to recommend to the management of Kisii level 5 Hospital through the ministry of Medical Services to implement fully the strategies on participatory management and performance of employees. The study findings could also be used by the Hospital through the ministry of Medical Services to revise policies on performance management based on involvement of employees.