Employee Motivation and Its Effect on Staff Performance in Goal Attainment in Navrongo Municipal Assembly, Ghana

Abstract

Employee motivation has a strong influence on the goal attainment of an organization.  An effective organization will make sure that there is a spirit of cooperation and sense of commitment and satisfaction within the sphere of its influence. Using the quantitative research design and the stratified sampling technique, a sample of 200 respondents were selected for the study. Questionnaires were administered to the respondents to collect data on motivation and performance of employees leading to organizational goal attainment of the Kassena-Nankana Municipal Assembly. The SPSS (version 16.0) was used to process and analyze the data and then presented in the form of means and multiple regression analysis. The research findings revealed that motivation of employees increased in the Kassena-Nankana Municipal Assembly with increase in performance as indicated by Hotelling's T-squared and p=0.0000. The study further confirmed that employees who are motivated by management will exhibit a much higher level of productivity. Thus, the provision of better and improved conditions of service for employees is recognised as a form of motivation that leads to a high level of performance among employees which can translate into increased productivity for the organisation. The model that best described organizational goal attainment = 4.298+.338 (TWE) +0.189(TER) + 0.222(TEP)and Employee performance = -0.643 + 0.479(x1) -0.150(x2) + 0.369(x3) + 0.5300(x4) + 0.089(x5) .The study concludes that there are varieties of issues that motivate employees to join a particular organization. Whereas most of these factors motivate employees of the municipal assemblies to improve productivity; others did not motivate them to perform well on the job. Thus, whereas adequate pay, healthy working environment and recognition by management serve as motivating factors to employees of the Kassena-Nankana Municipal Assembly, fair and consistent policies as well as identification and fulfillment of needs do not motivate them to give off their best on-the-job. The research recommends that proper and efficient working conditions should be instituted in the public offices to help increase employee's performance level. Also, better compensation and rewards systems should be instituted by the heads of the public institutions to aid employee work harder in the various local government corporations.